At Cleo, we believe that each client is our partner, and we work with you to make affordable, quality IT service and support our mutual goal. Our team ensures that any near-term solution we deploy also fits into a longer-term IT strategy, which may include growth or addressing new compliance demands. We strive to work how you work. Our team of friendly, experienced and reliable IT professionals are just a visit, call, email away — happy to address concerns or answer questions when you need support the most. Most importantly, we care about your business. We work behind the scenes to ensure operational excellence of your technology so that you achieve the highest levels of productivity.

Professional Services

The assets of professional services firms reside in two primary categories — people and IT. The people need technologies and systems that enable them to access data quickly, make sound decisions and provide services to their clients as efficiently as possible. The IT demands are high and must be met with precision and speed. Considerations like data privacy and security are paramount.

At Cleo, we will work with you to:

  • Ensure that your network, infrastructure and software are meeting the demands of your business and employees. Wefind that time, access to information and ease-of-use are the most common technical concerns for companies like yours. You and your employees need information quickly and easily from anywhere you happen to be.
  • Recommend upgrades to existing systems and applications and a plan for providing ongoing services and support thatallow you and your employees to work as effectively and efficiently as possible. For professional service firms, inparticular, we focus on solutions that offer speed, remote accessibility, security and compliance.
  • Upgrade existing solutions, implement any new hardware, software and services and educate individual users aboutnew tools and services, whether remotely or face-to-face.
  • Get to know all the people at the organization and ensure that they are comfortable reaching out to any member of ourteam with even the smallest problem or technical consideration.
  • Provide ongoing maintenance and recommendations for upgrades/change.
  • Offer immediate support in the event of a crisis situation.